What Is Wrap Time In A Call Center at Felipe Charette blog

What Is Wrap Time In A Call Center. The total amount of time spent on a customer call. What is wrap up time in the call center? Wrap time (aka after call work or acw) is the time used by the agent following the end of a call to complete any administrative.

Seven Ways to Reduce Call Wrap Up Time to Improve Contact Center
from community.nasscom.in

Wrap time (aka after call work or acw) is the time used by the agent following the end of a call to complete any administrative. What is wrap up time in the call center? The total amount of time spent on a customer call.

Seven Ways to Reduce Call Wrap Up Time to Improve Contact Center

What Is Wrap Time In A Call Center The total amount of time spent on a customer call. What is wrap up time in the call center? Wrap time (aka after call work or acw) is the time used by the agent following the end of a call to complete any administrative. The total amount of time spent on a customer call.

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